Skip to main content

FAQs

Hey, I was checking out the payment policy for the tours in India. Could you give me some information on that?

For motorcycle tours within India, we require a payment of ₹25,000/- at the time of booking. The balance should be paid in full 45 days before the start date of the tour. That way, we can ensure everything is in order for your trip.

I'm interested in going on one of your international tours. What is the payment policy for tours outside India?

For motorbike tours outside India, our payment policy is as follows:
At the time of booking, we require a payment of ₹30,000/-. The remaining balance should be settled 90 days before the tour start date.

What happens if I need to cancel my tour? What are the cancellation charges?

The cancellation charges vary depending on the tour booked and the number of days left for the tour to begin.

For domestic tours, the following cancellation charges will apply:

  • More than 45 days: No charge. You will receive a full refund of the advance payment.
  • 45 – 15 days: 50% of the tour price will be charged as cancellation fees.
  • Less than 15 days: 100% of the tour price will be charged as cancellation fees, and no refund will be provided.

 

For international tours, the following cancellation charges will apply:

  • More than 90 days: No charge. You will receive a full refund of the advance payment.
  • 90 – 60 days: 25% of the tour price will be charged as cancellation fees.
  • 59 – 45 days: 50% of the tour price will be charged as cancellation fees.
  • Less than 45 days: 100% of the tour price will be charged as cancellation fees, and no refund will be provided.

However, if Goodwind Moto Tours cancels your tour for any unforeseen reason, you will receive a full refund of 100% of the tour price.

What do I need to qualify for the tours?

We’ve got some criteria in place to make sure our tours are a blast while keeping safety in mind. Check them out below:

Age is Just a Number: We’re a stickler for rules, so you’ve got to be 18 years or older to hop on a motorcycle and join our tours. 

Licensed to Thrill: You’ll need a valid license that allows you to ride in the specific tour locations. We’ll be there to support you, but it’s your responsibility to make sure you’ve got the right license to hit the road.

Visa Voyage: If you’re joining us on an international tour, make sure you have a valid visa that allows entry into the tour destinations. We can give you pointers, but getting that visa is up to you!

Gear Up, Buttercup: Safety first! All riders and pillions need to gear up with a helmet, riding jacket, riding pants, riding boots, and riding gloves. It’s essential for your protection, and we can even recommend some cool gear if you need suggestions.

Bike Buddies: If you’re bringing your own motorcycle, don’t forget to pack your important documents too. Make sure you’ve got the RC, Insurance, and PUC sorted because you never know when they will come in handy.

I would like to understand the tour format and policy.

Locked & Loaded: We’ve got fixed departure and arrival dates for our tours, and you can find them all on our website. These dates are like the secret sauce that gives our tours that extra zing!

No Last-Minute Shuffles: We know you’re bursting with excitement, but we can’t change the itinerary or dates based on individual or group requests. Our schedule is set in stone to ensure a smooth ride for everyone involved.

Stay a Little Longer: If you’re the type who likes to soak up every drop of adventure, we totally get it! You can arrive early or extend your stay after the tour. Just give us a heads-up, and for a little extra moolah, we’ll hook you up with the best hotels and activities. Fancy, right?

Customised Goodness: Got a squad of at least six riding buddies? You’re in luck! We’re thrilled to whip up custom tours tailored to your group’s wildest dreams. It’s like having your own personal Moto Tour genie – just get it touch and we’ll make it happen!

Whether you’re in for the fixed tour excitement or craving a personalized motorbiking adventure, we’re here to get it done. Let’s hit the road and create some epic two-wheeled memories together!

What if the motorcycle breaks down on tour?

Don’t worry, we’ve got your back! Here’s how we handle breakdowns:

Roadside Rescues: Our super-dedicated Goodwind Moto Tours onsite team will be there to lend a helping hand in case of minor issues. They’ll do their best to get that steel horse back on its feet and roaring again.

Major Meltdowns: If the motorcycle throws a major tantrum, fear not! Our onsite and offsite teams will swoop in to save the day. They’ll arrange for the bike to be towed to the nearest repair facility while you sit back and relax.

Wheels for You: While your beloved bike gets the TLC it needs, we won’t leave you stranded. We’ll make sure you reach your destination, whether it’s hitching a ride in our trusty luggage vehicle or finding a suitable mode of transport. We’ve got your comfort in mind!

Money Matters: Now, we gotta talk about the not-so-fun part. Any costs incurred for transporting both the motorcycle and the rider will be charged to you at actuals. But don’t worry, we’ll keep it fair and transparent.

So, even if your motorcycle decides to take a break, we’ll get you back on the road and keep the adventure rolling!

What if the need for medical assistance arises on the tour?

Don’t worry, we’ve got just the prescription for that! Check out our approach to medical assistance:

  • Supercharged First Aid: Safety is our superpower! We always carry a trusty first aid kit to handle any minor bumps and scrapes. Our onsite team will be your sidekick, ready to patch you up and get you back in the saddle in no time.
  • More than a scratch? We’re on it: If things get a little more serious, fear not! Our dynamic onsite team will swoop in and ensure you’re whisked away to the nearest medical facility faster than a speeding bullet. Your well-being is our top priority, after all.
  • Bills, bills, bills: Okay, here’s where the not-so-fun part comes in. Any charges for hospitalisation, treatment, or other services are the responsibility of the rider/passenger. Oh, and if we’ve had to foot the bill on your behalf during your heroic hospital stay, we’ll kindly ask for reimbursement. Let’s keep things fair and transparent, like true champions!

Your health and safety are our utmost concern, and we’ll be your trusty sidekick when it comes to medical assistance. So, rest easy knowing that we’re here to save the day, even if it’s in those unexpected medical moments!

×